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GLOBAL OPERATIONS ENGINEER (PRODUCT & CHANGE MANAGEMENT)
Starlink is delivering high-speed broadband internet around the world. This role combines traditional business planning and analysis with broader business strategy and decision-making, offering direct support to Starlink leadership. The Global Operations team sits at the heart of daily operations, driving both near-term execution and long-term planning. In this position, you will analyze data, craft actionable recommendations, and lead cross-functional efforts to make and implement key decisions.
RESPONSIBILITIES:
- Guide planning and resource management across multiple verticals of Starlink for product and change management, including development of business models.
- Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership.
- Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources.
- Collaborate and partner with cross functional teams to build a strong network across departments and external resources to ensure product compliance.
- Define processes and build tooling to support the expansion of resources while maintaining or reducing risks and remediating gaps in change management workflows.
- Work with stakeholders to improve value streams and operation efficiencies for broader company impact and the scaling of systemic updates.
BASIC QUALIFICATIONS:
- Bachelor’s degree in STEM, business, economics, or finance.
- 2+ years of experience in operations/process improvements.
- 2+ years of experience with Excel, SQL, and Python.
PREFERRED SKILLS AND EXPERIENCE:
- Demonstrated success working in an environment with competing priorities and aggressive schedules.
- Experience leading complex operational and strategic initiatives.
- Proficiency with statistics, data analysis, and data visualization.
- Ability to define and manage a project independently.
- Experience with inventory, product, capacity planning (including MRP/ERP systems).
- Experience with lean, six sigma, and other related production principles.
- Experience using various programming languages (e.g. Python, JavaScript, R, C#, SQL).
- Strong written and verbal communication skills, particularly with senior business leaders.
ADDTIONAL REQUIREMENTS:
- Willingness to travel up to 50%.
- Must be willingness to work extended hours and/or weekends as needed.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].